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Magyarországi Whisky Club
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Some help for shopping

We have tried to collect here all kinds of information that may be helpful to you when browsing and buying on Whiskynet.

(A part of this information is also available under the ’ Terms of Delivery’ menu.) The webshop is operated by WhiskyNet Kft.
 

Browsing

The objective of Whiskynet is not just selling the products but also to provide as much information as possible on whisk(e)y and the art of civilized drinking. We have assembled our selection accordingly, i. e. tried to obtain the widest possible selection of types and brands.

We try to help your orientation among the various types of products by the special structure of our webshop. You find two links on the top of the page: ’Special Offer’ and ’Discounted Products’. The first one lists the products which we would expressly like to recommend you during a given month while the latter one lists the products currently available at a more favourable price.

On the left side of the webshop you can filter our products on the basis of two aspects:

1.      type of product
2.      origin of product.

Within most categories products are broken down into further sub-categories as well. These two filtering conditions are combined, i.e. if you filter Whisk(e)ys in the upper product type category and  the ’United States’ according to origin then you will only see whiskeys produced in the U.S. on the main page.

Beyond the above mentioned there are two other options to search for a product you are specifically interested in.

The system will search the text or fragment written in the blank field in front of the ’Search’ button above the ’MENU’ bar in product names and will list you the product names including that text or fragment.

If you click on the ’Detailed search’ button a pop-up window will appear where you may restrict our entire selection to the products you are interested in, on the basis of numerous individual product features, even in a complex way.

By clicking on individual products you will find the photo of the product with all the information we considered to be worth collecting. If you still have further interesting information or just want to share your opinion with others you may place your comments in the ’Customer reviews’ below product description.

About ’Whisk(e)y’

If you wish to know more about whisky as a drink, its production or various distilleries just click on the ’About Whisk(e)y’ menu! Or, register for our Newsletter!

 

Registration

However, you have to register before ordering any product. During registration you have to enter your name, required shipping address, your e-mail and phone number. These  data are necessary to fulfil your order. You may check, modify or delete your particulars at any time before approval. If an order is sent, its data cannot be modified after sending. Of course, you may modify your particulars before each new order. When you have given your personal data the system will send you an e-mail to your indicated e-mail address with your personal ID and password. Initially, your ID will be your e-mail address while the password is a combination of letters and numbers. This password may be modified later under the ’Account maintenance’ menu on the left.

Placing an order

The prices indicated for each product include VAT but do not include the cost of home delivery. VAT rates may differ in case of certain types of products. Prices refer to one bottle or 1 piece of product if not indicated otherwise in the product description.

In the product description the volume, and, in case of alcohol products, the alcohol % is also indicated for each type of product.

By clicking on the menu bar in the the right corner on the top you may modify  or check the content of your basket at any time before sending your order. When you have confirmed the data and sent your basket by clicking, the system will guide you to the ’Cashier’. At any stage before step {4} of the ordering process, i. e. until confirming the order you may interrupt the ordering process; however, after confirmation the order or its content cannot be altered any more.

The system will send you a confirmation e-mail about your order. Our colleague will only contact you by phone or e-mail if there is an unexpected problem. You may check the status of your orders in process at any time under the ’Customer Account’ menu on the left in the ’Order Information' chapter.

 

Payment methods

You can choose your payment option when placing your order. Payment may be effected in cash (via COD (collect on delivery) or payment on the spot), by bank transfer or by credit card.

You may choose payment by collect on delivery (COD). In such cases you have to pay the  countervalue of the product to the courier delivering the consignment. Or, you may opt to collect the product personally at a previously agreed time in the Whiskynet store in Szentendre.

If you choose non-cash payment, we will only dispatch the products after having closed the payment transaction. In case of bank transfer please transfer the countervalue of you order to the following bank account: Whiskynet Kft. 11742087-200812449. If you fail to transfer the countervalue of the ordered product within 1 week, our colleague will try to contact you to clarify the reason for non-payment. If contact is unsuccessful, we will cancel your order and send you an electronic message (e-mail) informing you about cancellation.

In case of electronic payment, i. e. payment by card, you may effect payment via the secure server of OTP Bank. After having your order approved, the payment panel of the bank will automatically appear after a short loading period. In order to effect payment  you will have to provide your card details. You will have to enter your credit card number and the date of its expiry as well as the Cvc2 code on the backside of your card. Having entered the required data click on the  Payment” button and your payment will be effected. You will receive a confirmation about payment and then the system will redirect you to the webshop page which will also confirm payment. If the bank rejects payment due to any reason, Whisyknet will not cancel your order from the system; it will be handled similarly to payments via bank transfer.

 

Delivery

Attention! We serve customers strictly over 18 only, i. e. in case of any doubt the courier  may ask the customer to prove his/her age before handing over the product. The courier  will not be entitled to hand over a consignment containing any alcohol product to a person under 18.

We are ready to deliver your products to your home in the entire territory of Hungary; however, we may accept orders for Hungarian territory only. The price of home delivery is HUF 1.112.- Ft + VAT for any territory of the country. It is not necesssary to receive the ordered products personally but we are allowed to hand them over to persons over 18 only.

You may place your order on any date and at any time, our system will automatically  process and confim it. Orders received not later than 20:00 P.M. on Tuesday can be delivered until Friday of the same week; while orders received after that time will be fulfilled until Friday of the following week.

The Courier will try to contact you by phone 3 times as a maximum in order to deliver the goods at a time convenient to you. If the Courier fails to contact you, the goods will be returned to Whiskynet. Our colleague will keep trying to contact you for a further 1 week, if unsuccessful, your order will be cancelled.

 

Thank you for your attention and we wish you a pleasant shopping experience!